Try any product sold here in your home risk-free for a full 60 days from date of shipment. If, for any reason, it does not meet your expectations, you may return it to us for a full refund of the purchase price, less any shipping costs.
We have never charged anyone a restocking fee. After inspection of the returned merchandise, we refund the full purchase price, less shipping and handling charges (if any) of any ionizer or emitter displayed on our web site *.
The bottom line is, the return rate on our products is less than one-half of one percent. That is a fact, and it testifies to the satisfaction of our ionizer customers. But we do not want you to keep anything that you don't want or need, so if you purchase something from us and want to return it, please contact us for instructions and a return authorization number.
NOTE: Returned product(s) must be received by us within seventy calendar days of invoice date (or the day we shipped it to you, if that happens to be later than the invoice date) in like-new, saleablecondition with all original packaging, manuals, ion detector, ion emitter(s)**, and any other accessories shipped with the product. Before returning anything to us, please contact us for instructions first.
All claims for missing items or items that have arrived with visible damage due to
mishandling in shipment must be made within 10 business days from shipping date.
* 60-day money-back policy applies to any standard ionizer or emitter displayed or sold on this web site. In other words, if we custom design a special ionizer(s) for your special application or installation, returns may be subject to a restocking fee or only covered under our warranty for materials and workmanship (that is, it/they may not be returnable for a refund or credit). If in doubt, just ask before ordering.
** The ion detector and emitter(s) must also be returned, even if damaged, to qualify for any refund. Ionizers returned to us without the ion detector and emitter(s) will be returned to the customer and no refund will be issued.
We started enforcing this policy after several persons ordered an ionizer just to get the free detector, and then returned the ionizer to us (now only saleable for a fraction of its original cost), for a refund.
Bathroom Purifier
Central UV-C Systems
